IT Support Role at PricewaterhouseCoopers – Launch Your Tech Career in 2025
| Job Title: | IT Support Agent |
|---|---|
| Date: | Closing Date: November 4, 2025 |
| Location: | Stellenbosch |
| Salary: | Not disclosed |
| Company: | PricewaterhouseCoopers |
| Employment Type: | Full-time |
| Travel Requirement: | Up to 20% |
| Level: | Associate |
Introduction
Looking to launch your tech career at a globally respected firm? PricewaterhouseCoopers (PwC), a leader in professional services, is hiring an IT Support Agent in Stellenbosch. This is a golden opportunity for someone who thrives on solving technical issues, enjoys helping people, and wants to build a career in IT within a dynamic, supportive environment. With exposure to L1 and L2 support and involvement in high-impact projects, this role offers a solid entry point into PwC’s vast IT ecosystem.
About the Role
As an IT Support Agent at PwC, you’ll be providing technical support both remotely and in person through PwC’s Tech Lounge system. You’ll handle everything from logging incidents and requests to hardware troubleshooting, printer setups, software issues, and even assisting with video conferencing tools. You’ll be expected to deliver efficient resolutions while working closely with the Service Desk and technical support teams. Your role also includes contributing to process improvements and sharing technical knowledge with the team.
Who Should Apply
This role is ideal for individuals who are curious, proactive, and passionate about technology. If you enjoy diagnosing technical issues, interacting with users at all levels, and continuously learning new systems and tools, you’ll thrive here. PwC is looking for someone who takes initiative, communicates clearly, and works well independently or as part of a team. Whether you’re a recent graduate or someone with a few years of IT experience, this is your chance to grow with a world-class organization.
Skills & Requirements
To be successful in this role, you should have experience or strong working knowledge in:
- Supporting mobile platforms (iOS, Android)
- Printer drivers and hardware troubleshooting
- Audio-visual equipment and VC support
- Incident logging and technical documentation
- Effective verbal and written communication skills
- Self-motivation and task prioritization
- Diagnosing and resolving common IT issues independently
- Working under pressure while maintaining professionalism
You’ll also be expected to assist more junior technicians, provide after-hours support when required, and help analyze recurring problems for long-term fixes.
Benefits
Although the exact salary for this position is not disclosed, working at PwC offers a range of valuable non-monetary benefits:
- Work at one of the “Big Four” firms with global recognition
- Access to PwC’s structured learning and development programs
- Dynamic, inclusive, and supportive work environment
- Opportunities to grow across different departments and technologies
- Exposure to advanced IT systems and real business challenges
PwC also encourages continuous learning through global certifications, internal mentorship, and career mapping tools, setting you up for long-term success in the tech industry.
How to Apply
Interested in applying? Here’s how to get started:
- Visit the official PwC Careers site or the job listing page.
- Search for the job ID: 675199WD or “IT Support Agent – Stellenbosch”.
- Prepare your CV highlighting your relevant IT experience.
- Click “Apply” and follow the step-by-step online application.
- Ensure your contact details are up-to-date for follow-up.
Applications close on November 4, 2025, so don’t delay!
Closing Thoughts
If you’re looking for a hands-on IT role in an environment that values learning, collaboration, and technical excellence, this IT Support Agent position at PwC is worth your attention. Whether you’re just starting out or looking to take your support skills to the next level, this is a strong stepping stone toward a fulfilling career in information technology. With global exposure, learning opportunities, and room to grow, PwC Stellenbosch could be where your future begins.
Want to explore more roles like this? Visit our PwC careers guide for insights on salaries, benefits, and growth paths. You might also find value in brushing up on IT support certification options or reading about how to write a standout IT resume.
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