IT Desktop Support Technician at Novus Print – Apply Today
| Job Title: | IT Desktop Support Technician |
|---|---|
| Date: | Closing Date: 2025/10/14 |
| Location: | Cape Town, Western Cape, South Africa |
| Salary: | Market Related / Negotiable |
| Company: | Novus Print |
| Contract Type: | Permanent |
Kickstart Your IT Career with Novus Print
Looking to break into the IT support industry or take your desktop support skills to the next level? Novus Print, a leader in printing innovation, is hiring an IT Desktop Support Technician to join their dynamic tech team in Cape Town. With an excellent reputation for career growth, Novus Print is the ideal place to grow your experience in technical IT support, network troubleshooting, and business systems. This full-time opportunity offers hands-on exposure across the company’s technical landscape, allowing you to support both remote and onsite users while becoming an integral part of the company’s IT success.
About the Role
The IT Desktop Support Technician will serve as the first point of contact for all user support needs across the organization. This position involves delivering prompt, professional desktop support while handling a wide range of issues from software installation and configuration to network connection issues and printer setup. You’ll work closely with the service desk, assist in maintaining asset registers, and support change management activities. Whether it’s assisting with AV requirements in a boardroom or resolving troubleshooting and networking issues remotely, this role is perfect for someone who thrives in a fast-paced support environment.
Who Should Apply
This role is perfect for someone who enjoys solving IT challenges and communicating technical solutions clearly to all levels of users. If you’re familiar with IT support desks, have experience working on Windows-based desktops, and enjoy both remote and onsite support, you’re already a great fit. Candidates who are proactive, organized, and eager to continuously learn will thrive in this position. Whether you’re an early-career technician looking to grow or a seasoned support agent ready for a new environment, Novus Print provides the platform to develop deep technical expertise in service desk IT support.
Skills & Requirements
To qualify for the IT Desktop Support Technician role at Novus Print, candidates must meet the following requirements:
- Grade 12 certificate (essential).
- Relevant IT qualifications such as A+, N+, MCP (CompTIA+ advantageous).
- Hands-on experience with Microsoft OS & Software products.
- Knowledge of troubleshooting in networking, system maintenance, and hardware support.
- Ability to work independently and within a team.
- Clear communication skills across various technical and non-technical users.
- Experience using Service Desk Software to manage and document calls.
- Experience supporting printers, MFP devices, and other computer peripherals.
Perks and Benefits
Novus Print is more than just a place to work — it’s a place to grow. As part of the IT team, you’ll enjoy:
- Exposure to real-world technical IT support and business systems.
- A supportive environment that encourages continuous learning and skills development.
- Opportunities to collaborate with network support technicians and business units.
- On-the-job training in change & release management, application testing, and infrastructure rollouts.
- Working for a company that values your growth, ideas, and input.
- Permanent employment and stability in a future-focused tech environment.
How to Apply
If you’re ready to take the next step in your IT support career, apply directly via the Novus Print careers portal. Ensure your CV is updated, and highlight your experience with service desk support, network issues troubleshooting, and any relevant technical certifications. Include any practical examples of remotely supporting end users, implementing desktop solutions, or working with audio-visual equipment. You can also stay up to date on new openings by bookmarking the official Novus Print job board.
Closing Thoughts
This is more than just a job — it’s a stepping stone into the world of IT desktop support. Novus Print is offering the chance to work on diverse technologies in a supportive, forward-thinking environment. If you enjoy helping people resolve issues, configuring systems, or handling network connection issues, this is your opportunity to do what you love while building a rewarding career. Apply before the 14th of October and join a team that’s shaping the future of print and tech in South Africa.
