Online Administrator Role at Dis‑Chem Pharmacies in Southgate
| Job Title: | Online Administrator |
|---|---|
| Date: | Closing Date: 01 October 2025 |
| Location: | Southgate, Johannesburg South, Gauteng |
| Salary: | Market‑related |
| Company: | Dis‑Chem Pharmacies Limited |
| Employment Type: | Permanent |
Introduction
Are you passionate about e‑commerce and retail operations? Dis‑Chem Pharmacies Limited is seeking an **Online Administrator** to support its Click & Collect system at the Southgate store, in Johannesburg South, Gauteng. This is a permanent position where you’ll ensure smooth in-store handling of online orders, create excellent customer experiences, and help bridge the gap between digital and physical sales. If you like working behind the scenes, organizing logistic flows, and solving problems, this could be a great fit.
About the Role
As the Online Administrator, your main focus will be to manage the Click & Collect operations inside the store. You’ll take in online orders, ensure they are picked, packed, and ready for customer collection before they arrive. You’ll monitor system queries, maintain accurate records, handle packing and releasing parcels, and flag system issues early to avoid delays. You’ll act as the liaison between the online channel and the in-store retail operations.
You will also look for ways to reduce the wait for customers, respond to customer queries, and maintain constant communication with store management. Your goal is to make online order collection feel seamless and professional for every customer.
Who Should Apply
This role is ideal for someone with retail or online operations experience who enjoys detail-oriented tasks. You should have at least one year in a related retail or customer service role, be comfortable working with digital systems, and thrive under pressure. If you value accuracy, clear communication, and a steady flow of tasks, you’ll find this job satisfying.
It also suits candidates who live in Johannesburg or have reliable transport, and who can work retail hours including weekends or evenings when needed. If you’re someone who cares about the in-store customer experience and wants hands-on exposure to how online and physical retail connect, this is a strong opportunity.
Skills & Requirements
- Grade 12 / Matric certificate
- Proof of vaccination (certificate)
- At least 1 year’s experience in a retail or relevant customer service environment
- Computer literate: MS Office, web browser admin, familiarity with e‑commerce tools
- Strong communication and listening skills
- Attention to detail and accuracy in record keeping
- Problem-solving skills, ability to handle customer queries
- Time management, accountability, and ability to meet deadlines
- Honesty, trustworthiness, patience
- Willingness to work retail hours, reliability, clear criminal and credit record
Having knowledge of e‑commerce or online shopping systems (South African context) is an advantage. Being bilingual or able to communicate in multiple languages is also beneficial.
Benefits
As a permanent employee at Dis‑Chem Pharmacies, you’ll enjoy a stable role with perks like medical aid, provident fund, and access to staff accounts. You’ll also get the chance to be part of a team that merges digital and physical retail efforts, which is a growing and strategic area in retail. You’ll build valuable experience in e-commerce operations, online retail management, and omnichannel customer service—skills with wide future demand.
How to Apply
To apply, please visit the listing on Job Opportunities SA. As you click “Apply,” be sure to complete the new questionnaire window that pops up. If you are applying from a smart device (phone or tablet), the questionnaire may not appear, so double-check to confirm it is complete. Incomplete applications will not be considered.
Update your CV to emphasize any online, retail, or customer service experience. Highlight your technical familiarity (MS Office, browser tools) and ability to manage online orders or digital‑to‑retail processes. Submit your application before the closing date, 01 October 2025.
Closing Thoughts
This Online Administrator role at Dis‑Chem Pharmacies offers a unique chance to work at the intersection of e-commerce and in-store retail. If you’ve got the required experience, a mindset for service, and enjoy keeping operations running smoothly, this position in Southgate could set the stage for growth in digital retail. Don’t miss your chance—apply via Job Opportunities SA before 01 October 2025 and help shape the future of how customers shop. Best of luck!
