Service Centre Administrator at Pepkor Lifestyle – Join Incredible Connection
| Job Title: | Service Centre Administrator |
|---|---|
| Date: | Posted on 25 September 2025 |
| Location: | Cape Town, Western Cape |
| Salary: | Market Related |
| Company: | Pepkor Lifestyle (HiFi Corp / Incredible Connection) |
| Industry: | Retail / Technology |
| Job Type: | Permanent |
Looking to Grow in Retail? Start with Incredible Connection
If you’re searching for a career opportunity in South Africa’s dynamic retail sector, Pepkor Lifestyle’s latest opening could be your perfect match. The position of Service Centre Administrator at HiFi Corp, under the renowned Incredible Connection brand, offers more than just a job — it’s a springboard into long-term career growth and valuable hands-on experience. Whether you’re just starting out or looking to switch industries, this role offers a solid step into a stable and innovative work environment.
About the Service Centre Administrator Role
This is an exciting administrative role that puts you at the heart of a buzzing retail environment. As the Service Centre Administrator, you’ll play a key role in supporting daily operations at the Incredible Connection store in Cape Town’s V&A Waterfront. Your work will directly impact the quality of customer service, team productivity, and store performance. From helping customers with inquiries to managing returns and repairs, this role is central to keeping the service centre running smoothly and professionally.
Day-to-day responsibilities include:
- Providing friendly, solutions-driven customer service
- Helping the store achieve sales targets
- Staying informed about the latest products and services
- Keeping the service area organised and compliant
- Assisting with safety, security, and store presentation
- Working effectively with team members and independently managing tasks
Who Should Apply for This Job?
This position is ideal for someone who enjoys working with people, has a keen eye for detail, and thrives in a structured environment. If you’ve been looking at job ideas in retail that offer growth, this could be the role to kickstart your career journey. Whether you’re a recent graduate or someone with entry-level experience, this role is built for individuals who are eager to learn and grow in a company environment that values its people.
If you see yourself as organised, customer-focused, and driven to meet goals, you’ll feel right at home in this role. The team at Pepkor Lifestyle values commitment and teamwork, so bringing a collaborative attitude will give you an edge.
Skills & Requirements
To be successful as a Service Centre Administrator, you’ll need a mix of interpersonal skills, basic technical knowledge, and a can-do attitude. The core requirements include:
- Grade 12 Matric qualification
- 1–2 years of experience in a retail environment
- Strong communication and customer service skills
- Ability to handle pressure and manage multiple tasks
- Team player with the ability to work independently
- Basic understanding of technology products and terminology
Previous experience with customer service systems or retail software is a bonus, but not mandatory. The most important qualities are reliability, willingness to learn, and professionalism.
Why Work at Incredible Connection?
Pepkor Lifestyle is part of a larger group known for driving career development in the retail industry. Joining their team offers a mix of stability, learning, and advancement. As part of HiFi Corp and the Incredible Connection family, you’ll work in a modern, high-performance company environment that encourages innovation and teamwork.
What you can look forward to:
- Competitive salary with benefits
- Structured training and career growth opportunities
- Exposure to the latest in tech retail
- Supportive management and inclusive workplace culture
- Be part of a mission to improve everyday life through technology
Whether you’re passionate about tech, people, or both — this role connects you to a future full of work opportunities in a thriving retail sector.
How to Apply
Ready to take the next step? Applying is simple. Visit the Pepkor Lifestyle careers portal or the Incredible Connection job section to submit your CV and complete the application form. Be sure to highlight any administrator qualifications and relevant retail experience. Applications are reviewed on a rolling basis, so don’t wait to get your name in the mix.
Make sure your CV is updated and tailored to the role, showcasing your relevant skills, customer service experience, and your drive for career growth.
Final Thoughts
In a competitive job market, this role at Pepkor Lifestyle stands out as a meaningful, long-term opportunity in the retail industry. Whether you’re seeking career and development or just want to gain a foothold in one of South Africa’s leading tech brands, this could be your starting point. The role offers not just a job, but a pathway to develop as a professional in a trusted, well-known company.
If you’re ready to start or advance your career in retail, the Service Centre Administrator position at Incredible Connection might be the perfect fit. Apply today and take control of your job journey.
Apply Now
