Call Centre Agents Wanted at Laduma Bet – Apply Now
| Job Title: | Call Centre Agents |
|---|---|
| Date: | Closing Date: 2025/09/28 |
| Location: | Somerset West, Western Cape, South Africa |
| Salary: | Market-Related |
| Company: | Laduma Bet |
| Contract Type: | Permanent |
| Department: | Customer Services |
Introduction
Looking for a career in a vibrant, fast-paced call centre in South Africa? Laduma Bet is hiring enthusiastic call centre agents to join their customer services team in Somerset West. If you’re great at communication, passionate about delivering a positive customer experience, and want to work in a professional but energetic environment, this opportunity might be perfect for you.
As one of the growing names in the sports betting space, Laduma Bet is more than just a company—it’s a place to launch your career. With call centre jobs becoming a popular entry point into professional customer service roles, this is your chance to step in and stand out.
About the Role
As a Call Centre Agent at Laduma Bet, you’ll be the first point of contact for customers. You’ll handle customer queries over phone, email, and live chat, assist with account-related concerns, and ensure every customer interaction is handled with care and accuracy.
This role is designed for someone who thrives in a dynamic environment and enjoys the challenge of multitasking across various communication channels. Working in Laduma Bet’s contact centre means becoming an important part of the engine that powers great customer service.
- Support customers via phone, email, and live chat
- Guide users on using the online betting platform
- Manage account queries and transaction issues
- Provide accurate information efficiently
- Work rotating shifts including evenings, weekends, and holidays
Who Should Apply
This role is perfect for individuals who are customer-focused, love working in teams, and enjoy solving problems. Whether you’ve worked in a call centre before or are looking to break into the industry, Laduma Bet welcomes individuals who bring energy, patience, and professionalism to their work.
It’s especially suited for recent matriculants looking for a stable and rewarding entry into the world of customer service call centre jobs. If you love sports, enjoy helping others, and feel comfortable in tech-driven environments, this job could be your ideal starting point.
Skills & Requirements
While prior experience in a contact centre or customer service centre is a bonus, it’s not mandatory. What matters more is your attitude, willingness to learn, and ability to connect with people.
- Matric (Grade 12) is required
- Tertiary education is an advantage
- Prior customer service experience preferred
- Excellent communication skills – both written and spoken
- Tech-savvy and confident in using multiple platforms
- A positive, professional attitude with a team-player mindset
- Willingness to work flexible hours
Benefits
Working at Laduma Bet offers more than just a salary. You’ll be joining a reputable and expanding call centre company in South Africa that values growth, teamwork, and exceptional customer experience.
- Permanent contract offering job security
- On-the-job training and upskilling opportunities
- Supportive team environment with strong leadership
- Exposure to the booming sports betting industry
- Work in the scenic town of Somerset West
Whether you’re starting your career or looking to switch paths, this role provides a great platform to grow within the industry of call centre and customer service.
How to Apply
Applying for this role is simple. Head over to Laduma Bet’s official careers page or job listing portals and search for “Call Centre Agents – Somerset West.” Be sure to prepare a professional CV that highlights your communication skills, customer-facing experience, and any tech proficiency.
Make sure your contact details are up to date, and include a short motivation on why you believe you’re a great fit for the role. Don’t delay—applications close on 28 September 2025.
Closing Thoughts
If you’re passionate about people and ready to dive into the world of call centre services, this is your chance. Laduma Bet is offering a stable, exciting role where you’ll gain real-world experience, work with a supportive team, and grow within a fast-paced, rewarding environment.
Take the first step toward your next career move in the south africa call centre space—apply today and be part of something bigger. Don’t wait until the deadline, as opportunities like this are snapped up fast.
Apply Now
