Join MPRTC as an IT Support Engineer – Fibre Optics
| Job Title: | IT Support Engineer – Fibre Optics |
|---|---|
| Date: | Closes 2025-10-08 |
| Location: | Fourways, Johannesburg |
| Salary: | Market-Related / Negotiable |
| Company: | MPRTC Recruitment |
| Job Reference: | NEL012340 |
| Employment Type: | Permanent |
Introduction
Looking to break into the fast-growing world of fibre optics? MPRTC Recruitment is hiring an IT Support Engineer in Fourways, Johannesburg, for a permanent position that focuses on Layer 2 technologies and fibre optic networks. If you enjoy problem-solving, supporting users, and working with advanced networking equipment, this role could be your perfect match. Not only does this opportunity offer hands-on technical experience, but it also positions you to work with some of the best fibre technology in the business. With Johannesburg being a major tech hub, this is your chance to elevate your career in IT support services.
About the Role
This position is all about first-line support—so if you’re someone who thrives on jumping into action and resolving technical issues quickly, keep reading. You’ll be the go-to contact for troubleshooting fibre optic networks, resolving internal IT ticketing system issues, and liaising with Internet Service Providers (ISPs). From configuring Layer 2 switches to maintaining fibre optic cabling, your day will be packed with exciting challenges that sharpen your tech skills and keep the network running smoothly. You’ll also assist the broader IT support team with escalations, making this a highly collaborative and impactful role.
Who Should Apply
This role is ideal for candidates with at least 2 years of experience in IT support or network support—especially those who’ve worked with fibre optic infrastructure or Layer 2 networking protocols. If you’ve got hands-on experience using network monitoring tools, enjoy supporting helpdesk ticketing systems, and love digging into Ethernet, VLANs, and STP configurations, this role is calling your name. Individuals with strong communication skills, an analytical mindset, and the ability to work independently will thrive here. Bilingual in English and Afrikaans? That’s a bonus!
Skills & Requirements
- Minimum 2 years’ experience in IT or network support.
- Strong understanding of fibre optic cabling, VLANs, STP, Ethernet, and L2 VPN technologies.
- Hands-on skills with Layer 2 network switches and fibre optic testing tools.
- Familiarity with tools like network analyzers and helpdesk ticketing software.
- Ability to resolve IT support tickets and document technical solutions effectively.
- Preferred: Certifications such as CCNA or CompTIA Network+.
- Bonus: Knowledge of automation or scripting for network management.
Benefits
Working at MPRTC means more than just a paycheck—it’s an opportunity to grow in a dynamic and evolving tech environment. As a key member of the IT team, you’ll gain exposure to cutting-edge fibre optic equipment, some of the best IT ticketing systems, and tools used by top managed IT service providers. The role offers long-term stability in a permanent position, mentorship opportunities, and ongoing learning. Plus, being based in Sandton—one of South Africa’s leading business districts—means you’ll be surrounded by innovation, networking opportunities, and career-building possibilities.
How to Apply
Ready to take the next step in your IT support career? Simply submit your CV and supporting documents via the MPRTC job portal. Please make sure your application clearly demonstrates your experience with fibre optics and Layer 2 technologies. Only candidates shortlisted for interviews will be contacted. If you don’t hear back within 14 days, consider your application unsuccessful this time—but keep an eye out for other opportunities from MPRTC.
Closing Thoughts
If you’re passionate about tech and ready to work in a role that keeps you on your toes, this position at MPRTC is your chance to shine. Fibre optics is the future of networking, and being part of this growing field will position you as a valuable IT professional. Whether you’re currently in a 1st line IT support role or looking to specialise in fibre technologies, don’t wait—apply today and move your career forward in the right direction.
