Call Centre Agent Interns at CIPC Pretoria Graduate Internship
| Job Title: | Call Centre Agent Interns X2 |
|---|---|
| Date: | Closing Date: 17 September 2025 |
| Location: | Pretoria, Sunnyside Office |
| Salary: | R12,000 per month stipend |
| Company: | Companies and Intellectual Property Commission (CIPC) |
| Duration: | 24 months (Graduate Internship Programme) |
Introduction
Are you a recent graduate looking to gain valuable work experience in a supportive environment? The Companies and Intellectual Property Commission (CIPC), a member of the dtic, is offering an exciting Graduate Internship Programme in Pretoria. This opportunity allows unemployed graduates to gain practical work experience as Call Centre Agent Interns, helping them build essential skills and prepare for future career success. With a competitive monthly stipend and a two-year placement, this internship is an excellent chance for young South Africans to develop their work skills and gain insight into public service operations.
About the Role
The Call Centre Agent Intern position at CIPC offers a hands-on experience in customer service within a government environment. Interns will work from the Sunnyside office in Pretoria, where they will handle inquiries, provide information, and support callers with various service-related questions. This role is designed to develop communication, problem-solving, and customer care skills while offering exposure to call center programs and technology. The internship lasts for 24 months, giving interns ample time to gain meaningful work experience in the call centre industry and understand the operational aspects of public service communication.
Who Should Apply
This internship is ideal for unemployed South African graduates who have completed a diploma or degree and want to gain real work experience for the first time. Applicants should be between 18 and 35 years old and must not have participated in any prior internship programmes. If you are eager to learn, have good communication skills, and are looking for a structured opportunity to kick-start your career, this role is a perfect fit. Candidates who want to develop their skills in a call center environment and work in public service are encouraged to apply.
Skills & Requirements
To qualify for the Call Centre Agent Intern position, applicants need a diploma or degree related to call centre work or customer service. Being a South African citizen is mandatory, and if you have foreign qualifications, you should have them evaluated by the South African Qualifications Authority (SAQA). The role requires strong communication skills, basic computer literacy, and the ability to handle customer inquiries professionally. Since this is a graduate internship, no prior work experience is needed, but a willingness to learn and grow in a call centre environment is essential.
Benefits
Successful interns will receive a monthly stipend of R12,000 for the 24-month duration of the internship. Besides financial compensation, interns gain invaluable work experience, skills development, and exposure to call centre technology and management. CIPC is an equal opportunity employer committed to affirmative action and provides a professional workplace culture that encourages learning and growth. Being part of a government institution also adds significant value to your resume, opening doors for future career opportunities in public service or the private sector.
How to Apply
Interested candidates must apply online via the official CIPC recruitment portal and ensure their updated CV and academic transcript are attached. Faxed, emailed, or hand-delivered applications will not be considered. Applicants should be prepared for qualification and citizenship verification and may be required to attend selection interviews. If you encounter any issues during the application process, you can contact the CIPC Recruitment Office at 087 743 7074, 7075, or 7197 for assistance. Make sure to submit your application before the closing date on 17 September 2025.
Closing Thoughts
This Graduate Internship Programme at CIPC is a fantastic opportunity for young graduates to gain meaningful work experience in a call centre setting while receiving a stipend. If you want to develop your career skills, enhance your resume, and work in a supportive government environment, don’t hesitate to apply. Opportunities like these are rare and valuable for building a strong foundation for your future career. Take the step today and apply before the deadline to start your journey with CIPC.
