ICT Support Job at ADvTECH Cape Town

ICT Support Opportunity at ADvTECH in Cape Town

Introduction

Are you passionate about technology and looking to build a solid career in IT? ADvTECH, a leading company in the education management sector, is hiring an entry-level ICT Support technician in Cape Town. If you have a knack for solving technical issues and enjoy helping people with their devices and systems, this opportunity is perfect for you. With a fast-paced environment and plenty of learning opportunities, this role sets you on the right track in the growing world of information technology services.

About the Role

The ICT Support role focuses on responding to and resolving incidents that involve workplace applications and related equipment. You’ll be assisting users on campus, ensuring they can use their systems and tools effectively. Your support will help drive operations, including internal service desk functions and technology operations.

This hands-on role includes:

• Answering and logging support requests
• Resolving user issues or escalating them if needed
• Installing and supporting hardware such as monitors, keyboards, printers, and disk drives
• Installing authorized software on desktops and laptops
• Setting up and testing video conferencing and training room equipment
• Keeping documentation and asset registers up to date
• Coordinating with service providers for repairs and IT maintenance
• Maintaining IT spaces to ensure safety and cleanliness

Who Should Apply

This role is ideal for recent graduates or individuals who have completed a relevant IT internship of at least 6 months. If you’re familiar with basic IT support tasks and enjoy problem-solving, you’ll thrive in this position. The ideal candidate should be willing to work flexible hours and take initiative in a fast-paced environment.

Skills & Requirements

To qualify for this position, you should meet the following minimum requirements:

• Higher Certificate / Occupational Certificate (NQF Level 5) or relevant IT qualifications like A+ / N+
• Minimum 6-month internship experience in IT support or related field
• Strong interpersonal and communication skills
• Basic understanding of networking technology and information technology infrastructure
• Time management and strong organizational abilities
• Initiative and ability to solve routine IT problems independently
• Driver’s license and reliable transport are essential

Benefits of Working at ADvTECH

ADvTECH is a respected leader in education, known for its commitment to excellence and innovation. Joining the team means becoming part of a company that values growth and learning. Benefits include:

• Permanent employment with growth potential in the IT field
• Exposure to various education management systems and student information systems
• Opportunity to develop hands-on experience in desktop support, IT infrastructure, and enterprise information systems
• A professional environment that encourages initiative and ongoing development

How to Apply

If you meet the requirements and are ready to take the next step in your career, applying is simple:

• Prepare your updated CV and any relevant IT certifications
• Visit the official ADvTECH careers page or trusted job platforms
• Search for “ICT Support – Cape Town” and follow the application instructions
• Ensure your application is submitted before 28 August 2025

Only candidates who meet the minimum requirements will be considered, so be sure to match your experience and education closely to the listed qualifications.

Closing Thoughts

Whether you’re aiming to become an ICT support technician, or dream of advancing into a role like chief technology officer one day, this role is your first step. With the rise in demand for digital services, positions in IT support and information systems security continue to grow. If you’re driven, tech-savvy, and ready to launch your IT career in a respected company, this is your chance. Apply today and take the first step toward a rewarding career in ICT with ADvTECH.