| Job Title: | Granting Clerk |
|---|---|
| Date: | Closing Date: 2025/08/20 |
| Location: | Edenvale, Gauteng, South Africa |
| Company: | OK Furniture |
Granting Clerk Role at OK Furniture – Apply Today in Edenvale
Introduction
Are you a motivated individual with a passion for customer service? OK Furniture is currently offering an exciting opportunity for a Granting Clerk to join their dynamic team in Edenvale, Gauteng. This is a great chance to grow your career with one of South Africa’s leading furniture retailers. If you’re skilled in communication, enjoy helping customers, and are looking for a fast-paced environment, this could be the job for you.
About the Role
The Granting Clerk will serve as a key point of contact between OK Furniture and its customers. This role involves handling both inbound and outbound calls, resolving queries, and maintaining a high standard of customer satisfaction. You will also play a crucial role in identifying and flagging potentially fraudulent activity, ensuring accuracy and compliance in every customer interaction.
Who Should Apply
This role is ideal for someone who thrives in a customer-focused environment and enjoys solving problems. You should be confident on the phone, have great attention to detail, and be passionate about helping others. If you’ve worked in a call centre before or have experience in customer support, you’ll be a strong fit.
Skills & Requirements
- Matric (Grade 12) – Essential
- Experience in a customer support or call centre environment
- Track record of meeting or exceeding customer service targets
- Excellent verbal communication skills and active listening
- Ability to spot suspicious activity or data discrepancies
- Strong problem-solving and time management abilities
- Adaptable to different customer needs and personality types
- Familiarity with UCS systems is a plus (training will be provided)
Key Responsibilities
- Handle high volumes of inbound and outbound customer calls
- Listen actively and address customer concerns quickly and efficiently
- Follow company communication scripts and protocols
- Update customer records and maintain accurate call logs
- Detect and report possible fraudulent behavior or information
- Build strong relationships with customers to ensure satisfaction
- Meet daily, weekly, and monthly performance targets
Benefits
By joining OK Furniture as a Granting Clerk, you’ll become part of a company that values its employees and invests in their growth. While specific salary details weren’t listed, OK Furniture is known for offering competitive packages, a supportive work environment, and opportunities to grow your career. You’ll gain valuable experience in retail operations and customer service while working with a passionate and motivated team.
How to Apply
Interested in applying? Here’s how you can take the next step:
- Visit the official OK Furniture careers website or the job listing platform where this vacancy is posted.
- Search for the job title “Granting Clerk (SHO250811-2)” or reference number.
- Ensure your CV is up to date and clearly reflects your customer service experience.
- Submit your application before the closing date: 2025/08/20.
Closing
This Granting Clerk position at OK Furniture is more than just a job — it’s a stepping stone toward a fulfilling career in customer service and retail. If you’re ready to make a difference and grow with a trusted South African brand, don’t wait. Apply today and take the first step toward a brighter future with OK Furniture in Edenvale.
