| Job Title: | Snr Field Technician: Field Services: ICTD19143 |
|---|---|
| Date: | Closing Date: 2025-08-26 |
| Location: | City of Ekurhuleni |
| Salary: | R417,864 – R573,228 per annum (plus benefits) |
| Company: | City of Ekurhuleni |
Snr Field Technician Job – Ekurhuleni ICT Hiring Now
Introduction
Are you a skilled IT technician with strong leadership skills and a passion for solving technical problems? The City of Ekurhuleni is currently recruiting for a permanent role as a Senior Field Technician in their ICT Department. This is a chance to grow your career while contributing to one of South Africa’s most dynamic municipalities.
About the Role
As a Senior Field Technician, you will be responsible for providing expert-level technical support to the internal ICT team and clients. You will also oversee the daily field operations of a team of technicians to ensure high service standards, optimal response times, and adherence to Service Level Agreements (SLAs). This role requires both hands-on technical knowledge and team management experience.
Who Should Apply
This position is best suited for experienced IT professionals who enjoy working in a fast-paced environment. If you have a deep understanding of enterprise systems, solid troubleshooting skills, and experience leading a team, then this job could be a great match.
Skills & Requirements
- Diploma in Information Technology or NQF Level 6 equivalent
- Certifications: A+ or MCDST (mandatory), N+ (advantageous), ITIL Foundation V3
- Minimum of 3 years’ experience in hardware and software support
- Extensive knowledge of Wintel and Mac OS X environments
- Strong understanding of field services in an enterprise setting
- Valid driver’s license
Key Responsibilities
- Lead and supervise field technicians, ensuring quality technical support is delivered consistently
- Provide expert troubleshooting on desktops, printers, mobile devices, and other ICT peripherals
- Ensure service delivery aligns with municipal SLAs and governance policies
- Handle escalated support issues and assist with training and development of the technical team
- Comply with MFMA and apply sound financial procedures to avoid unnecessary costs
- Document and report technical issues, risks, and improvements
Benefits
- Permanent municipal employment
- Competitive salary ranging from R417,864 to R573,228 annually
- Access to government employee benefits
- Work in a supportive, structured ICT environment
- Opportunities for upskilling and long-term growth
How to Apply
Follow these steps to apply for the Senior Field Technician position:
- Ensure you meet the minimum education and experience requirements
- Prepare a comprehensive CV and certified documents
- Visit the official Ekurhuleni website at www.ekurhuleni.gov.za
- Search for the position using job reference code ICTD19143
- Submit your online application before the deadline: 26 August 2025
Closing
This is your chance to step into a senior ICT position with purpose and stability. Whether you’re looking to lead, support, or innovate — this Senior Field Technician job in the City of Ekurhuleni could be the opportunity you’ve been waiting for. Apply now and advance your career in public service IT support.
Apply Now
