Eskom Learner Intern Non‑Technical Programme 2025
Learner Intern Non‑Technical Internship at Eskom
| Job Title: | Learner Intern Non‑Technical |
|---|---|
| Date: | Apply by 17 October 2025 |
| Location: | Polokwane / Pietersburg, Limpopo |
| Remuneration: | Market Related (Internship) |
| Company: | Eskom |
| Contract Type: | Internship (L06) |
| Industry: | Electricity, Energy & Water Supply |
Introduction
Are you a recent graduate eager to kickstart your career in a stable, essential industry? Eskom is offering 5 internship positions for Learner Interns (Non‑Technical) in the Contact Centre of its LimLanga Cluster. Based in Polokwane / Pietersburg, this programme gives you exposure to customer service, operational processes, and campaign support in a leading energy provider. This is a great opportunity if you have fresh energy, communication skills, and a willingness to learn in a fast-paced environment.
About the Role
In this internship, you will rotate through tasks that support customer service operations. As a Learner Intern Non‑Technical, you’ll handle inbound customer interactions, support back‑office activities like non‑technical dispatch and follow-ups, and manage multimedia and outbound campaigns. Your day-to-day will include supporting marketing, sales, and customer service processes, assisting with prepaid and vending systems, and helping with service improvements. You’ll be part of a dynamic team where you’ll interact with customers, support processes across departments, and learn the inner workings of a contact centre in the energy sector.
Who Should Apply
This position is ideal for fresh graduates or young professionals who studied in fields like Marketing, Finance, Commerce, Engineering, Social Science, Business Management, or Customer Service. If you enjoy speaking with people, solving problems, and working in high‑interactivity roles, this is for you. You should be resilient under pressure, organized, and open to learning. If you’re passionate about service, enjoy working with systems, and want to build experience in a large utility company, then you should apply. Eskom also encourages applicants with disabilities and from underrepresented groups in line with its employment equity goals.
Skills & Requirements
To be considered, you must meet the following criteria:
- Qualification: National Diploma in Marketing, Finance, Commerce, Engineering, Social Science, Business Management, or Customer Service (NQF6, with 240 credits)
- Skills: Strong communication (verbal & written), customer service orientation, computer proficiency, and telephone skills
- Competencies: Ability to handle stress, plan & organize, manage time, multitask, and work under pressure
These requirements ensure you can adapt quickly to the demands of a contact centre role that mixes customer interaction with operational follow-up duties.
Benefits & Opportunities
Though this is an internship, you’ll benefit from real work experience inside one of South Africa’s most recognized organisations. You’ll gain: hands-on exposure to customer service systems, campaign management, and multi-channel support; development of communication and operational skills; networking with professionals across departments; and a foundation for future roles at Eskom or in the energy sector. You’ll be part of a team committed to service excellence in electricity supply, and this experience will boost your CV and career prospects.
How to Apply
To apply, go to the Eskom careers page and look for listing reference eskom_000445. Fill out the application form and upload your academic transcripts, CV, and any supporting documentation. Be sure to apply before the closing date of 17 October 2025. Only complete applications will be considered. If you do not hear back within 28 days after the closing date, please assume your application was unsuccessful.
Closing Thoughts
If you’re a graduate seeking entry-level work with room to grow, this Learner Intern (Non‑Technical) position at Eskom offers you a meaningful start in contact centre operations. It’s a place to develop strong service and systems skills while contributing to the electricity sector. Don’t hesitate — opportunities like this are rare and competitive. Apply today and take the first step toward a rewarding career in energy. Explore other administrative or service roles at Eskom in parallel to increase your options and stay updated.
