| Job Title: | Desktop Support Technician |
|---|---|
| Date: | Closing Date: October 19, 2025 |
| Location: | Randburg, South Africa |
| Salary: | Market-Related |
| Company: | First National Bank (FNB), a division of FirstRand Group |
| Employment Type: | Full Time |
| Industry: | Banking / IT Support |
Desktop Support Technician at First National Bank – Your IT Career Starts Here 2025
Introduction
Are you an IT professional ready to take the next big step in your career? First National Bank (FNB), a proud member of the FirstRand Group, is hiring a Desktop Support Technician in Randburg. Known for innovation and forward-thinking, FNB is the ideal environment for professionals who thrive in dynamic, tech-driven teams. If you’re looking for a workplace that supports growth, values adaptability, and prioritizes service excellence, this opportunity is one you don’t want to miss.
With only one day left to apply before the deadline on October 19, 2025, this role offers more than just a paycheck—it’s your chance to work with one of South Africa’s leading banks, known for exceptional client service and an empowering workplace culture. Let’s break down why this job could be the ideal fit for you.
About the Role
As a Desktop Support Technician at First National Bank, you’ll be the go-to person for resolving technical issues related to desktop hardware, software, and banking-related systems. This includes supporting Windows 10 and 11 operating systems, troubleshooting Microsoft Office 365, maintaining video conferencing systems, and ensuring that hardware such as laptops, PCs, printers, and mobile devices are functioning optimally.
You’ll also be responsible for managing the IT service desk, conducting system health checks, and performing regular updates and repairs. The role plays a critical part in minimizing system downtime and keeping internal operations running smoothly. It’s a mix of hands-on technical work, customer interaction, and proactive problem-solving in a fast-paced banking environment.
Who Should Apply
This opportunity is perfect for individuals who enjoy resolving technical problems and have a passion for delivering excellent customer service. Whether you’re currently working in desktop support or seeking to step up from a junior IT role, FNB offers a platform to grow.
You’ll fit right in if you’re independent, adaptable, and enjoy working in a collaborative team setting. Professionals who thrive under pressure, are able to manage multiple tasks, and possess a strong sense of accountability will excel in this position. If you’re familiar with enterprise-level systems and keen to work in a company known for shaping the future of digital banking, this is your moment.
Skills & Requirements
- Technical Experience: Proficient in troubleshooting Windows 10/11, Office 365, Intune, and Microsoft applications.
- Hardware Expertise: Installation, maintenance, and repair of PCs, printers, and mobile devices.
- Audio/Visual Systems: Knowledge of video conferencing setups and regular health checks.
- IT Service Desk Support: Incident tracking and resolution within SLA/OLA standards.
- Security Awareness: Familiarity with antivirus systems, system patching, and data protection.
- Soft Skills: Excellent communication, strong problem-solving, and multitasking abilities.
Experience in the banking or finance industry is a bonus, but not mandatory. The role is best suited to candidates who can adapt to rapidly changing environments and contribute to system efficiency.
Benefits
FNB, under the FirstRand Group, is widely recognized for offering competitive employee benefits and a collaborative work culture. While the salary is market-related and based on experience, the true value comes in the form of professional growth, internal mobility, and access to advanced tech environments.
Employees benefit from learning programs, internal career advancement, and the opportunity to contribute to projects that shape South Africa’s financial technology landscape. As an Equal Opportunity Employer, FNB is committed to diversity and inclusivity and encourages individuals with disabilities to apply.
In addition to performance-based incentives, FNB offers employees support in health, wellness, and work-life balance. It’s more than a job—it’s a career path backed by one of South Africa’s most stable and innovative financial institutions.
How to Apply
Ready to step into this exciting role? Applications for the Desktop Support Technician position close on October 19, 2025—so act fast. Visit the FNB Careers Portal and search for requisition ID R41492 to submit your application.
Ensure your CV is updated and includes relevant experience in desktop or IT support. Be clear about your technical competencies and include any certifications or training you’ve completed. Applications are reviewed on a rolling basis, so the earlier you apply, the better your chances.
Closing Thoughts
Joining FNB as a Desktop Support Technician isn’t just about fixing systems—it’s about being part of a bigger purpose to empower people through banking technology. With the strength of the FirstRand Group behind you, your career can take a major leap forward.
If you have the right mix of IT skills, customer focus, and drive to grow, don’t miss this opportunity. Apply today and become part of a team that values curiosity, innovation, and progress. Start your FNB journey now.
Apply Now
