In-House IT Support Role at Werkie: Apply Now in Pretoria
| Job Title: | In-House IT Support |
|---|---|
| Date: | Posted 03 September 2025 |
| Location: | Menlyn, Pretoria, Gauteng |
| Salary: | R15 000 – R20 000 per annum |
| Company: | Werkie |
| Job Type: | Permanent |
| Work Hours: | Mon–Fri: 08:00–17:00 (on-site), after-hours on-call |
Looking for a Reliable IT Job in Pretoria? Werkie is Hiring!
If you’re passionate about solving technical problems and supporting internal users, this opportunity at Werkie might be exactly what you’re looking for. Based in the heart of Menlyn, Pretoria, Werkie is seeking an In-House IT Support Technician to help keep their systems and staff across 11 branches running smoothly. With an attractive salary, low-stress after-hours support, and a chance to work with a growing retail company, this role offers more than just a paycheck—it’s a foot in the door to a stable and fulfilling IT career.
About the Role: In-House IT Support at Werkie
As an In-House IT Support Technician at Werkie, your primary mission will be to ensure that the company’s IT infrastructure is always up and running. From setting up new computers to troubleshooting networking issues, your role is both hands-on and vital. You’ll support hardware and software needs for multiple retail locations and provide first-line support to employees. After-hours on-call work is done remotely and rarely required—on average only once or twice a month—making it easy to maintain a work-life balance.
- Install and configure hardware, operating systems, and software.
- Manage internal IT ticketing system and track issues to resolution.
- Maintain and troubleshoot LAN/WAN networks, firewalls, and security systems.
- Provide basic Python support (if experienced).
- Support users with technical issues via in-person and remote helpdesk tools.
Who Should Apply?
This role is ideal for someone with basic IT support experience who enjoys working with people and solving problems. If you’re someone who takes initiative, remains calm under pressure, and understands how crucial IT systems are to business operations—especially in retail—you’ll thrive at Werkie. The company is looking for someone who’s dependable, communicative, and willing to grow within the role. Even if your experience is limited to a year or two, your dedication and passion for IT are what will set you apart.
Skills & Requirements
- 1–2 years of experience in IT support or helpdesk environment.
- CompTIA A+ certification or equivalent is a strong advantage.
- Basic networking knowledge including LAN, WAN, and firewalls.
- Familiarity with an IT helpdesk ticketing system or similar software.
- Python experience is a bonus but not essential.
- Clear communication skills and a customer-service mindset.
If you’ve worked with tools like internal IT ticketing systems or have knowledge of the best IT ticketing systems, you’ll have a head start. Werkie values practical, hands-on troubleshooting skills more than just theory.
Why Join Werkie? (Perks & Benefits)
Werkie is a well-established company in the retail sector, providing a solid and stable work environment. Employees here benefit from predictable working hours, the flexibility of remote on-call support, and the opportunity to work with a friendly, growing team. With a competitive annual salary of R15 000–R20 000 and the chance to get real-world experience across multiple retail branches, this is a valuable opportunity to expand your technical expertise and grow your career in IT support.
- Low-stress, low-frequency after-hours support (1–2 calls/month).
- Remote support allowed for on-call hours.
- Opportunities to support and learn about network management and software systems.
- Work-life balance and job stability in a reputable retail environment.
How to Apply
To apply for this role, visit Werkie’s official job portal or your preferred job platform and search for “In-House IT Support (M06) – Werkie”. Make sure your CV is updated to reflect any relevant experience, especially related to IT system support, network troubleshooting, or using IT support ticketing systems. Highlight any certifications or side projects related to IT or Python in your application. If shortlisted, you’ll be contacted for an interview where your technical and interpersonal skills will be assessed.
Closing Thoughts
If you’re ready to step into a role where you’re not just another cog in the machine, but an essential part of a growing company’s success, Werkie is the place for you. This job is perfect for tech-savvy problem-solvers looking to make a real impact. Apply today and take your IT support career to the next level—one ticket, one solution, and one branch at a time!
