ISA IT Admin Role at Fidelity Services Group – Apply Now!
| Job Title: | ISA IT Admin / Support Manager (Cash) |
|---|---|
| Date: | Posted 02 September 2025 – Closing 30 September 2025 |
| Location: | Midrand, Gauteng |
| Salary: | Not Specified |
| Company: | Fidelity Services Group |
| Business Unit: | FCS Head Office – Midrand |
| Industry: | Security and Investigations |
| Job Type: | Permanent |
Introduction
Are you searching for a solid career opportunity in the security and IT administration space? Then this new opening at Fidelity Services Group might be what you’re looking for. Fidelity, one of South Africa’s most trusted names in security and investigations, is hiring an ISA IT Admin / Support Manager for their Cash division based in Midrand. This permanent role offers a blend of IT systems support, admin management, and project implementation, making it perfect for experienced IT admins with a background in finance or operations.
About the Role
The position of ISA IT Admin / Support Manager falls under Fidelity Cash Solutions and reports directly to the Project Manager and Cash Executive. The primary focus of this job is to manage and support all operations related to the ISA and ICMS systems, including new system rollouts. From overseeing project lifecycles to engaging in system testing and providing daily branch and client support, this is a critical role in ensuring seamless system and process operations.
The role includes responsibilities such as system monitoring, reconciliation, data verification, training, process admin, and even handling equipment setup and capex. You’ll also be responsible for producing up-to-date MIS reports and ensuring a quick turnaround on tasks within 24 hours.
Who Should Apply
This role is ideal for someone with a combination of IT administration, finance, and staff management experience. If you have previously worked with system platforms like ISA, i-Cash, or ICMS, you’ll find yourself at an advantage. The perfect candidate will be detail-oriented, self-driven, and able to manage projects from planning to full implementation. You should also enjoy working in a high-paced environment and have a genuine interest in improving system performance and operational workflows.
Job seekers interested in Fidelity Services Group careers or looking for jobs at Fidelity Security Group will find this role a perfect blend of tech, administration, and leadership.
Skills & Requirements
- Matric certificate with Mathematics and/or Accounting and Office Administration.
- Computer literacy with proficiency in Microsoft Excel, Word, and Outlook.
- Clear criminal record – non-negotiable.
- Experience with ISA, ICMS, or i-Cash systems (2–5+ years preferred).
- Client and branch support background is a strong plus.
- Proven staff management experience (teams of 5 or more).
- Knowledge of Fidelity standard operating procedures is advantageous.
- Strong reconciliation and balancing skills.
Additionally, ideal applicants should have strong communication skills, be self-motivated, honest, and capable of working independently without constant supervision.
Benefits
While the salary package is not disclosed, working with Fidelity Services Group comes with its own set of rewards. Known for being one of South Africa’s top employers in the security and IT support sector, Fidelity provides a stable and professional work environment. Employees benefit from career development opportunities, internal promotions, and exposure to industry-leading systems.
The position also offers a unique opportunity to work on full-cycle projects, collaborate with cross-functional teams, and directly contribute to business-critical systems like ISA and ICMS. If you’re looking for more than just an admin job — if you’re aiming for influence, responsibility, and growth — then this is your chance.
How to Apply
If this role sounds like your ideal next move, don’t wait. Visit the official Fidelity Services Group careers portal or reach out via their LinkedIn job postings. Make sure your CV is up-to-date and tailored to highlight your IT admin, project management, and system experience. Include specific references to ISA, ICMS, or other system work you’ve done, and ensure all documents are submitted before the closing date: 30 September 2025.
Remember, only applicants with clear criminal records and relevant qualifications will be considered.
Closing Thoughts
Job seekers looking for reliable and rewarding opportunities in IT and admin support should consider applying for this role at Fidelity Services Group. With a well-respected name in the security sector and opportunities to grow in technical and managerial capacities, this could be a major step forward in your career. Don’t miss the chance to work with a company that values integrity, teamwork, and professional development. Apply today and take the next step in your career journey!
Apply Now
