ICT Service Administrator Job at JHB East Rand – Apply Now
| Job Title: | ICT Service Administrator |
|---|---|
| Date: | Closes 17 September 2025 |
| Location: | JHB East Rand |
| Salary: | Market Related |
| Company: | Information Technology Division |
| Job Type: | Permanent |
| Reference: | 20006102 |
Kickstart Your Tech Career with a Dynamic ICT Role
Are you looking for a fresh opportunity in the IT sector that combines technical know-how, customer service, and daily problem-solving? The Information Technology Division in JHB East Rand is hiring a skilled ICT Service Administrator for a permanent position. This role is ideal for professionals who are passionate about desktop support IT, application troubleshooting, and systems governance. If you’re someone who thrives in a fast-paced environment, wants to work with systems like SAP, and enjoys supporting internal teams—this is the job to apply for. Plus, it’s a great opportunity to grow in an information technology job with long-term potential.
What This ICT Job Is All About
As the ICT Service Administrator, your main goal will be to manage and resolve daily technical support queries across infrastructure, GRC, SAP, and QMWARE systems. You’ll be the go-to person for all things related to the helpdesk, user access, system updates, and troubleshooting SAP errors. From coordinating system changes to training users on SAP job cards and requisitions, you’ll play a hands-on role in improving how IT supports the business daily.
- Monitor and resolve infrastructure and application helpdesk calls
- Administer user roles and access on SAP
- Conduct training on SAP processes like job cards and reservations
- Assist with SOP updates and ICT control documentation
- Coordinate licensing renewals and mobile contract administration
- Support audit preparation with data and documentation
- Participate in CAB meetings and follow up on SAP-related actions
Who Should Apply for This SAP Administrator Job?
This role is best suited to someone who is highly organized, tech-savvy, and has a strong service mindset. You should feel comfortable navigating both technical challenges and administrative tasks. If you’ve previously worked in an ICT support job or helpdesk ICT role and want to grow into a more system-driven function, this job is a perfect next step. The position involves interacting with different departments, so your ability to communicate clearly and prioritize requests is key.
Applicants who enjoy solving problems, updating data in real time, and keeping systems running smoothly will fit right in. This is also a great opportunity for professionals looking to deepen their experience in SAP administrator functions while handling a variety of information technology skills daily.
Skills and Requirements to Land the Job
To be considered for this information technology vacancy, you’ll need to bring a blend of education, experience, and hands-on technical knowledge. These are the minimum requirements and core skills for the role:
- Completed Matric and an IT-related qualification
- 3+ years of experience in an Information Technology environment
- Intermediate proficiency in Microsoft Excel, Word, and Outlook
- Working knowledge of SAP systems and user admin
- Excellent communication and customer service skills
- Ability to multitask and prioritize issues effectively
- Strong administration skills and attention to detail
- Knowledge of desktop support, ticketing systems, and IT change control
Why This ICT Job Is a Great Opportunity
This permanent position comes with more than just job security—it offers the chance to build a meaningful career within a professional and supportive IT division. You’ll gain exposure to core IT systems used by large businesses, including SAP, infrastructure platforms, and mobile management tools. It’s a fantastic opportunity for those looking to develop into more senior roles in information systems or IT governance.
Along with competitive, market-related pay, the role provides regular involvement in IT meetings, change reviews, and real input into systems improvements. It’s a well-rounded job offering growth, structure, and variety in your day-to-day tasks. You’ll also be part of a team that values professionalism, learning, and user support excellence.
How to Apply for the ICT Service Administrator Role
If this job sounds like a match for your skills and career goals, don’t wait. To apply for this IT job, make sure your CV is up-to-date and clearly showcases your SAP, desktop support, and ICT experience. Prepare a brief cover letter highlighting your previous experience in helpdesk environments, system administration, or user support. Then, submit your application through the official job portal before the closing date on 17 September 2025.
Make sure all required documents are attached and correctly formatted. Applications submitted after the deadline may not be considered.
Final Thoughts: Don’t Miss This Direct Hire Opportunity
Whether you’re looking to break into SAP administration or want a stable position in ICT support, this is a great chance to advance your career. The team is seeking someone who takes initiative, enjoys solving technical issues, and is excited to work in a structured IT environment. If you’re passionate about technology jobs and love seeing your work make a difference, this is a direct hire job worth applying for. Opportunities like this don’t come around often—submit your application today!
Apply Now
