Contact Center Agent Job at AVI Limited – Apply Today
| Job Title: | Contact Center Agent |
|---|---|
| Date: | Closing Date: 09 September 2025 |
| Location: | Kempton Park, Gauteng |
| Salary: | Market-Related / Not Disclosed |
| Company: | AVI Limited |
| Contract Type: | Fixed Term Contract – 6 Months |
Introduction
Are you looking to break into the fast-paced FMCG industry or grow your customer service career? AVI Limited is currently hiring for a Contact Center Agent to join their dynamic Field Marketing Shared Services team based in Isando, Kempton Park. This opportunity is perfect for candidates passionate about helping customers, solving problems, and contributing to top-performing brands. If you’re ready to join a high-performance team within a well-respected South African company, this could be the right step forward for you.
About the Role
As a Contact Center Agent at AVI Limited, your day-to-day responsibilities will involve handling inbound and outbound customer interactions. You’ll be taking orders, resolving queries, processing complaints, and ensuring seamless service for both consumers and retailers. Your role will directly support the company’s mission of building strong in-store marketing connections and growing customer satisfaction. You’ll also work closely with sales teams, depots, and the Accounts Receivable department to manage and track orders efficiently. This job plays a key part in maintaining AVI’s excellent brand reputation.
Who Should Apply
This role is ideal for individuals with previous experience working in customer service call centers or the broader FMCG sector. If you’re a strong communicator, quick thinker, and enjoy helping others, you’ll thrive in this environment. AVI Limited is looking for candidates who are both professional and personable. If you’re a team player with a passion for delivering exceptional service and driving business results, your skills will be valued here. Whether you’re looking to gain more experience or switch roles within the industry, this could be your ideal move.
Skills & Requirements
- Matric/Grade 12 certification – Essential
- At least 2 years’ experience in a contact center (inbound and outbound calls)
- Contact Center certification is a strong advantage
- Computer literacy – especially MS Office
- Previous exposure to SAP systems preferred
- Experience in the FMCG industry is highly desirable
- Strong communication, organization, and problem-solving skills
Benefits
Joining AVI Limited means becoming part of a forward-thinking, people-first employment company that encourages growth and career development. You’ll be part of a collaborative culture that emphasizes teamwork, innovation, and accountability. Even though the position is on a fixed-term contract, it gives you a foot in the door to one of South Africa’s most reputable companies. AVI’s Shared Services structure means you’ll also have exposure to HR, logistics, IT, and marketing—perfect for anyone looking to grow into a broader business role in the future. Employees also benefit from working in a structured, supportive environment focused on results and learning.
How to Apply
If this opportunity speaks to you, don’t wait! Prepare your application for recruitment and submit it via AVI Limited’s careers portal or through trusted job listing platforms before the closing date—09 September 2025. Be sure to have your updated CV, proof of Matric certification, and any relevant training documents ready. AVI values professional communication, so make your application clear, complete, and customized to the role. Show them why you’re the right call center agent for the job!
Closing Thoughts
AVI Limited’s latest vacancy for a Contact Center Agent offers more than just a job—it’s a pathway into a leading South African company that’s known for its innovation, brand strength, and people-first approach. If you’re committed to delivering great customer service and want to be part of a team that drives results, this role offers the perfect platform to shine. With your experience and passion, you could help shape the customer journey of some of South Africa’s top brands. Apply today and take that next bold step in your call center career.
