| Job Title: | Call Centre Agent |
|---|---|
| Date: | Posted on 13 August 2025 |
| Location: | Germiston, Rietfontein, Gauteng |
| Company: | Value |
Value Hiring Call Centre Agents – Apply in Germiston
Introduction
Are you a people person with strong communication skills? Value is currently hiring a Call Centre Agent in Germiston, Rietfontein. This full-time opportunity is perfect for someone who enjoys helping customers, selling products, and being part of a dynamic and fast-paced team. If you’re ready to build a career in the contact centre space, read on.
About the Role
As a Call Centre Agent at Value, your main job will be to communicate with customers every day. This includes helping them place orders, promoting products, and keeping them informed about special deals. You’ll also reactivate old accounts, upsell additional items, and support customers in areas where sales teams don’t often visit.
You’ll play an important role in both customer care and sales, making sure every customer interaction is smooth and effective. From tracking deliveries to capturing orders accurately, your goal will be to build strong relationships and boost overall customer satisfaction.
Key Responsibilities
- Call existing customers to place and capture orders correctly
- Share product and category promotions during calls
- Reactivate old and inactive accounts
- Support the Key Sales team by calling customers in remote locations
- Upsell and cross-sell to increase order size and value
- Follow up on deliveries to ensure they’re completed on time
- Maintain accurate records of customer info and order details
- Work closely with internal teams to streamline logistics and service
- Achieve daily and monthly sales performance goals
Who Should Apply
This job is ideal for someone who enjoys talking to people, can think on their feet, and works well under pressure. If you have experience in customer service or sales, and you’re confident on the phone, this is a great chance to grow your skills. It’s also perfect for those who can work independently but still be a strong team player.
Skills & Requirements
- Grade 12 (Matric) is essential
- Excellent verbal and written communication
- Strong sales and persuasion abilities
- Good listening and comprehension skills
- Professional telephone etiquette
- Organised with good time-management
- Problem-solving and conflict management
- Comfortable using Microsoft Office and navigating systems
- Attention to detail and good typing skills
Benefits
At Value, employees are part of a professional and supportive work culture. This role gives you the chance to:
- Work with a respected company in the contact centre industry
- Build a career in customer service and sales
- Develop valuable communication and negotiation skills
- Enjoy a stable full-time position with growth opportunities
- Gain exposure to tools like call center CRM and virtual contact systems
How to Apply
Ready to apply? Follow these simple steps:
- Update your CV with relevant contact centre or sales experience
- Make sure your contact information is current
- Email your application to Value’s recruitment team (check the official careers page)
- Use the subject line: “Call Centre Agent – Germiston Application”
Closing
This is more than just a job—it’s a chance to build your future in a growing industry. If you’re passionate about sales, service, and communication, this call centre agent role at Value could be your next big step. Apply today and take the first step toward a rewarding career.
