| Job Title: | Admin Clerk (Online Shopping) |
|---|---|
| Closing Date: | 2025/08/08 |
| Location: | Germiston, Gauteng, South Africa |
| Company: | Shoprite – House and Home |
| Job Type: | Contract / Fixed Term |
Admin Clerk (Online Shopping) – Shoprite House and Home
Are you looking for a new career opportunity in a fast-paced retail environment? Shoprite’s House and Home division is hiring an Admin Clerk (Online Shopping) based in Germiston, Gauteng. This is your chance to join Africa’s largest retail group and play a key role in their growing online shopping operations.
About the Role
As an Admin Clerk (Online Shopping), you’ll be working closely with the online shopping team, handling a range of administrative tasks. You’ll help process customer orders, manage communication between departments, and ensure customer satisfaction through efficient service delivery. This is a contract position with opportunities to gain valuable experience in retail and e-commerce.
Who Should Apply
This role is perfect for someone who:
- Has strong administrative and communication skills
- Enjoys working with data and Excel spreadsheets
- Has experience in customer service or call center environments
- Understands the basics of online shopping or e-commerce
- Wants to grow their career within a major retail company
Key Responsibilities
- Understand and manage the full online order process from start to finish
- Communicate with customers, branches, courier companies, and distribution centers
- Use active listening to support and resolve customer queries efficiently
- Capture credit applications and manage layby transactions
- Liaise with buyers and suppliers regarding stock availability, delivery, and service requests
Minimum Requirements
- Grade 12 (Matric) – Essential
- Higher certificate or diploma – Advantageous
- At least 3 years of relevant work experience
- Previous retail experience is a plus
Skills and Competencies
- Proficiency in Microsoft Excel (Office 365)
- Good email and communication skills
- Strong interpersonal skills and phone etiquette
- Ability to manage customer calls and queries efficiently
- Basic understanding of e-commerce operations
- Knowledge of Magento platform is a plus (training provided)
- Team player with a strong work ethic
Benefits of Working with Shoprite
- Be part of Africa’s largest retail group
- Gain valuable experience in a dynamic online shopping environment
- Grow your career in a company known for promoting from within
- Work in a collaborative, fast-paced team
How to Apply
To apply for the Admin Clerk (Online Shopping) role at Shoprite House and Home:
- Visit the official Shoprite careers website
- Search for the job title “Admin Clerk (Online Shopping)” or use the reference number SHO250805-6
- Ensure your CV is updated with your latest contact information and work experience
- Submit your application before the closing date: 8 August 2025
Final Thoughts
If you’re ready to take your administrative and customer service skills to the next level, this is a great opportunity. Working in Shoprite’s online shopping division will allow you to grow professionally in a high-demand area. Apply today and take the next step in your career with Shoprite House and Home in Germiston.
Apply Now