| Job Title: | Technical Support Consultant |
|---|---|
| Date: | Posted on 13 August 2025 |
| Location: | Pretoria, Gauteng |
| Company: | iStore (Core Group) |
Join iStore Pretoria as a Technical Support Consultant
Introduction
Are you passionate about Apple products and have a strong background in IT support? iStore Woodlands in Pretoria is hiring a Technical Support Consultant. This is your chance to work with Africa’s largest Apple Premium Reseller, offering support to customers and helping them make the most of their technology. If you enjoy problem-solving and have excellent people skills, this role could be the perfect fit.
About the Role
As a Technical Support Consultant at iStore, you’ll be the first point of contact for customers needing help with their Apple devices. Your primary responsibility is to deliver expert troubleshooting, provide software support, and ensure customer satisfaction. You’ll also assist with training customers on how to use their devices more effectively and provide top-tier service during every interaction.
Who Should Apply
This role is ideal for someone who is both technically strong and customer-focused. If you thrive in a fast-paced retail environment, enjoy working with people, and have a passion for technology, you’ll feel right at home at iStore. Whether you’re already experienced in IT support or just starting with a solid technical qualification, this role offers excellent opportunities for learning and growth.
Skills & Requirements
- Matric certificate
- IT qualification (minimum A+ and N+)
- Previous experience in Helpdesk or 1st Line IT Support
- Excellent communication and interpersonal skills
- Ability to manage conflict and handle challenging situations professionally
- Strong situational awareness and attention to detail
- A proactive approach to learning and development
Benefits
Working at iStore means being part of a company that values both people and technology. You’ll gain hands-on experience with Apple devices, receive ongoing training, and join a team that strives for service excellence. iStore also provides:
- A supportive and professional work environment
- Opportunities for career growth within the retail and tech support space
- Access to continuous learning and Apple-authorised training
- Working in one of South Africa’s top retail and information technology services brands
How to Apply
Ready to take the next step in your IT support career? Here’s how to apply:
- Visit the iStore careers page or Core Group job portal
- Search for “Technical Support Consultant – Woodlands, Pretoria”
- Click “Apply” and submit your updated CV along with any supporting documents
- Double-check your contact details and qualifications
Be sure to apply early, as positions at iStore often fill quickly!
Closing
There’s never been a better time to turn your passion for Apple and tech into a rewarding career. Join a brand that’s trusted across Africa and play a key role in delivering world-class service to Apple users. If you’re ready to grow with iStore, apply today and be part of something exciting in the world of technology and retail.
