Information Technology

Join Blueion as an IT Infrastructure Support Engineer

Job Title: IT Infrastructure Support Engineer
Date: Posted on 18 August 2025
Location: Sandton, Gauteng
Company: Blueion Support Services

Join Blueion as an IT Infrastructure Support Engineer

Introduction

Looking to grow your IT career in a dynamic and forward-thinking environment? Blueion Support Services in Sandton is searching for a skilled IT Infrastructure Support Engineer who is passionate about technology and thrives in a high-performance environment.

This role offers the opportunity to work with cutting-edge systems, both onsite and in the cloud, while supporting a global client base. If you enjoy solving complex problems and working with a collaborative team, this could be your ideal next move.

About the Role

As an IT Infrastructure Support Engineer at Blueion, you’ll be part of a dedicated support team responsible for maintaining and improving IT operations across various systems. From Windows desktop and server environments to Microsoft 365 and networking devices, your technical expertise will ensure smooth operations and exceptional user support.

Key Responsibilities

  • Provide 1st and 2nd line support for all local and remote Windows desktop environments
  • Configure and manage Windows server environments (onsite and cloud-based)
  • Support Microsoft 365 tools such as Azure, Intune, and Teams
  • Install, configure, and manage networking switches, VOIP systems, CCTV, and access control
  • Oversee procurement and setup of IT equipment for South African offices
  • Ensure efficient operation of disaster recovery systems and email collaboration tools
  • Maintain SLAs via IT ticketing system; escalate tickets when necessary
  • Monitor internet links and resolve connectivity issues quickly
  • Regularly review and update internal IT procedures and documentation
  • Conduct IT inductions and training for new employees

Who Should Apply?

This role is ideal for IT professionals who have a solid background in support engineering and want to expand their expertise in cloud and enterprise-level systems. You should be a proactive, detail-oriented individual who enjoys a hands-on approach to IT support and problem-solving.

Preference will be given to candidates who live in the Northern suburbs of Johannesburg and have reliable transport. Availability for after-hours support and emergency standby is essential.

Skills & Requirements

  • A 3-year IT degree is essential
  • Certifications like CompTIA A+, Network+, or Security+ are advantageous
  • 3–5 years’ experience with:
    • Windows Desktop and Server environments (onsite and remote)
    • Microsoft 365 (Azure, Intune, Teams)
    • Networking switches and related infrastructure
    • Cloud technologies and disaster recovery systems
  • Strong experience with supplier and ISP liaison
  • Familiarity with IT ticketing systems and working in team environments
  • Excellent English communication skills, written and verbal
  • High attention to detail and ability to document IT processes

What Blueion Offers

  • A permanent role with a fast-growing IT services company
  • Opportunities to work on both local and international projects
  • Supportive team environment and knowledge-sharing culture
  • Ongoing skills development in modern tools and cloud systems
  • Varied work scope – from infrastructure to security and remote support
  • Dynamic office environment located in the tech hub of Sandton

How to Apply

If this sounds like the opportunity you’ve been waiting for, don’t delay. Prepare your CV and a short cover letter that highlights your relevant experience and qualifications.

To apply, visit Blueion’s careers page or reach out via their preferred application channel (email or job portal as provided in the original listing).

Final Thoughts

Blueion is committed to hiring passionate and talented individuals who are ready to grow with a global-thinking IT team. If you’re eager to make a difference in a fast-paced tech environment and meet the role requirements, apply today for the IT Infrastructure Support Engineer position in Sandton.

Your next big opportunity in information technology infrastructure is just a click away.

Apply Now

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