| Job Title: | Agent: Customer Service |
|---|---|
| Date: | Closing Date: 2025/08/29 |
| Location: | Tygervalley, Western Cape, South Africa |
| Company: | Europcar |
Join Europcar as an Agent: Customer Service in Tygervalley
Introduction
Are you passionate about helping people and providing exceptional service? Europcar, one of the leading names in car rentals, is looking for an Agent: Customer Service to join their dynamic team in Tygervalley. If you’re seeking a rewarding role that combines interaction with customers, teamwork, and administrative support, this could be your ideal next step. Whether you’re coming from a call center agent background or have prior experience in a customer care agent role, this opportunity offers a strong foundation for growth.
About the Role
As a Customer Service Agent at Europcar, you’ll be the first point of contact for customers. Your responsibilities will include managing vehicle pick-ups and returns, handling reservations, responding to customer queries, and ensuring that the customer experience reflects the Europcar standard. From face-to-face interactions to administrative duties, this job offers variety and challenge in a fast-paced setting similar to what a contact center agent or live chat agent might experience in a virtual support role.
Who Should Apply
This job is a great fit for individuals who are energetic, reliable, and enjoy working with people. Ideal applicants will be those who:
- Have at least two years of customer service or front desk experience
- Are comfortable working shifts, including weekends
- Can think on their feet and solve problems quickly
- Possess excellent verbal and written communication skills
- Take pride in being part of a high-performance team
If you’ve worked as a chat support agent, call center agent, or in a client service agent role, you’ll likely adapt well to this position.
Skills & Requirements
- NQF Level 4 (Matric or equivalent)
- Minimum 2 years of front office or customer service experience
- Code 8 driver’s license with at least one year of driving experience
- Computer literacy is essential
- Fluent in English (spoken and written)
- Organized, reliable, and committed to quality service
This position demands a high level of professionalism and a service-oriented mindset. If you’ve ever taken training for call center agent roles, your skills will transfer seamlessly to this environment.
Benefits
Working with Europcar means being part of a respected global brand in the car rental industry. Here’s what you can expect:
- Permanent employment with job security
- Opportunities for growth within a supportive team
- Hands-on experience in the car rental and customer service industry
- Workplace culture that values teamwork, integrity, and responsibility
- Potential to grow into more advanced roles like customer support representative jobs
This role offers a stable alternative to remote customer service agent work, giving you daily in-person interaction and learning opportunities in a structured environment.
How to Apply
If you’re interested in joining the Europcar team in Tygervalley, make sure to submit your application before 29 August 2025. Shortlisted candidates will be contacted for an interview. If you do not hear back within three weeks of the closing date, please consider your application unsuccessful.
To apply, prepare your updated CV and relevant documents and follow the instructions provided on the official job listing or application platform.
Closing
This is your chance to join a trusted name in car rentals and start a career that values dedication, service, and professionalism. Whether you’re transitioning from a chat agent role, or you’re looking to get into the car rental industry, Europcar Tygervalley offers a stable and exciting future. Don’t miss out—apply today and take your first step into a career that moves with you.
Apply Now