 |
| Intelligent Debt Management Careers, Permanent, Finance, Cape Town, Western Cape, |
| Job Title: | Call Centre Consultant (Outbound Sales) |
|---|---|
| Closing Date: | 18 July 2025 |
| Job Type: | Permanent |
| Job Reference: | Not Specified |
| Industry: | Financial Services |
| Location: | Cape Town, Western Cape |
| Salary: | Basic + Commission + Incentives |
Join Kudough as a Call Centre Consultant in Cape Town
Help South Africans Improve Their Financial Wellness
Kudough, a part of the IDM Group, is looking for Call Centre Consultants to join their Outbound Sales team in Cape Town. As a consultant, you’ll assist clients in improving their credit score and financial health. This is a full-time, permanent position with great support, training, and growth opportunities—open to candidates living with a disability.
What the Job Is About
You’ll be the first point of contact for clients, helping them understand and use Kudough’s financial products. The role includes handling outbound and inbound calls, assessing financial needs, offering solutions, and upselling relevant services. It’s more than just sales—it’s about making a difference in people’s lives through financial guidance.
Who Should Apply
This role is ideal for individuals who are driven, energetic, passionate about helping people, and have at least one year of sales experience. A good understanding of the financial industry and a desire to grow professionally are essential.
Skills Requirements
- Grade 12 / Matric
- Minimum 1 year of outbound sales experience
- Strong verbal and written communication skills
- Good computer literacy
- Ability to manage time and work under pressure
- Knowledge of credit bureaus and financial products is a plus
- Ability to work well in a fast-paced team environment
- Customer-focused and goal-oriented
Job Responsibilities
- Conduct financial assessments and suggest tailored credit solutions
- Promote and sell Kudough products and services to new and existing clients
- Handle inbound and outbound calls for Kudough and partner clients
- Guide clients through budgeting, debt management, and credit-building options
- Provide excellent customer service and support retention efforts
- Upsell additional products like loan consolidation and insurance
Benefits
- Basic salary plus commission
- Incentives and rewards based on performance
- No weekend or public holiday work (unless targets not met)
- Work hours: 8:00am–4:30pm or 8:30am–5:00pm (Monday to Friday)
- Career development and mentorship support
- After 6 months: AddaBit savings contribution & Employee Careplan
How to Apply
If you’re ready to join a team that values growth and helping others, submit your application before 18 July 2025. Be sure to highlight your sales experience and why you’re passionate about financial wellness.
Motivational Closing
At Kudough, you’re not just selling—you’re building a better future for clients. If you’re a motivated, service-driven person who wants to help others while growing your career, this is the opportunity for you. Apply today and make a real impact!