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| FlySafair Careers, Call centre, Johannesburg, Gauteng, Permanent, |
| Job Title: | Call Centre Agent |
|---|---|
| Closing Date: | 9 July 2025 |
| Job Type: | Permanent |
| Job Reference: | CallCentre_CallCentreAgent1 |
| Industry: | Aviation |
| Location: | Bonaero Park, Johannesburg |
| Salary: | Market Related |
FlySafair is Hiring Call Centre Agents in Johannesburg
Make Your Mark in Aviation Customer Service
FlySafair, South Africa’s leading low-cost airline, is looking for enthusiastic Call Centre Agents to join their team at the Head Office in Bonaero Park. If you’re passionate about customer service and thrive in fast-paced environments, this is a fantastic opportunity to work in the aviation industry.
What the Job Is About
As a Call Centre Agent, you’ll be the first point of contact for customers. You’ll handle inquiries, resolve issues like delays or cancellations, and guide passengers through processes. Communication, problem-solving, and teamwork are key to success in this role.
Who Should Apply
This position is ideal for candidates with prior call centre experience who want to grow in a reputable aviation company. If you’re reliable, well-spoken, and willing to work flexible hours—including weekends and public holidays—FlySafair wants to hear from you.
Skills and Requirements
- Grade 12 or equivalent
- 1 to 4 years’ experience in a Call Centre environment
- Travel or relevant qualification is an advantage
- Excellent English communication (spoken and written)
- Solid computer literacy and phone etiquette
- No criminal or credit record
- Availability to work shifts, weekends, and holidays
- Own transport is a plus
Personal Attributes
- Punctual and trustworthy
- Strong conflict resolution and patience
- Handles pressure well and manages time efficiently
- Professional and reliable with confidential information
Shift Schedule
- 07:00 – 16:00
- 08:00 – 17:00
- 09:00 – 18:00
- 10:00 – 19:00
- Includes weekends and public holidays
How to Apply
Applications must be submitted online only. Email applications will not be accepted. Be sure to apply before the closing date: 9 July 2025. Candidates from designated underrepresented groups will be given preference. Please consider your application unsuccessful if, after two weeks, you have not received a response.
Your Career in Aviation Starts Here
FlySafair offers a professional environment where growth and dedication are valued. If you’re ready to take your customer service skills to the skies, don’t miss this opportunity to join one of South Africa’s top aviation employers.