 |
| Eduvos Vacancies, IT, Permanent, Remote Jobs, |
| Job Title: | Online IT Support Technician |
|---|---|
| Closing Date: | 2025-07-14 |
| Job Type: | Permanent |
| Job Reference: | EDU250630-2 |
| Industry: | Information Technology |
| Location: | National (Remote) |
| Salary: | Not Specified |
Eduvos is Hiring Online IT Support Technicians – Apply by 14 July 2025
Introduction
To expand their nationwide remote support team, Eduvos is seeking Online IT Support Technicians. If you’re passionate about IT and enjoy helping others, this role offers the opportunity to make a real impact supporting both students and staff across the country.
What the Job Is About
This role provides first-level technical support for Eduvos’s online and part-time programmes. You’ll respond to IT queries, manage service tickets, and ensure systems run smoothly. You’ll also assist with tools like myLMS, Microsoft365, the Student Portal, and more.
Who Should Apply
- Individuals with a Bachelor’s Degree or Advanced Diploma in IT (NQF Level 7)
- Professionals with at least 1–2 years of IT support or helpdesk experience
- Tech-savvy applicants with excellent problem-solving and communication skills
- Those who can work afternoon/evening shifts (weekdays) and Saturdays
Skills Requirements
- Knowledge of Windows/macOS, networking, and Microsoft 365
- Ability to support students on e-learning systems (myLMS, Outlook, portals)
- Understanding of ITIL best practices and incident management
- Experience using ITSM ticketing systems
Job Duties
- Respond to technical queries from students and staff
- Troubleshoot issues with connectivity, software, and accounts
- Manage Active Directory and Microsoft Azure licenses
- Assist during assessments and exams (including proctoring tools)
- Document common issues and contribute to a knowledge base
- Escalate recurring or critical problems to senior teams
Working Conditions
- Remote work, from afternoon to 9PM (Mon–Fri) and 8AM–4PM (Saturdays)
- Reliable internet and power supply required
- Must be punctual, trustworthy, and detail-oriented
How to Apply
Visit the Eduvos careers portal to apply online before 14 July 2025. Make sure your CV highlights your technical support background and includes relevant certifications like A+, N+, or ITIL if applicable.
Motivational Closing
If you’re passionate about providing great IT support and enjoy remote work with flexible hours, this is your chance to join a leading institution committed to quality education. Apply today and support learning with technology that matters.