| Job Title: | Learner: Customer Service Centre (CSC) |
|---|---|
| Closing Date: | 2025/07/29 |
Clover Call Centre Learnership 2025 – Grow Your Customer Service Career
Clover is offering an exciting opportunity for young talent to join their Call Centre Learnership based in Roodepoort, Gauteng. This program is designed for recent matriculants eager to gain valuable work experience while earning a nationally recognized qualification in customer service.
What is the Clover Call Centre Learnership?
This learnership combines hands-on experience with formal training. Successful candidates will work at Clover’s Call Centre in Constantia Park, Roodepoort, and attend classes to complete their NQF qualification. The program equips learners with skills in customer care, order management, and sales within a world-class call centre environment.
Who Should Apply?
- Recent Grade 12 or equivalent graduates (matric completed between 2020 and 2024)
- Unemployed individuals seeking career development
- Applicants with a minimum average of 55% in English and Maths or Maths Literacy
- Those with advanced computer literacy skills
- Candidates from West Rand surrounding areas preferred
- Persons with disabilities are encouraged to apply
- Applicants who have not previously participated in a learnership
Skills and Competencies Required
- Proactive and action-oriented attitude
- Honesty and consistency in work
- High personal standards and commitment
- Strong interpersonal and communication skills
- Ability to collaborate and work as a team
- Customer-focused mindset
- Numerical skills for order and account management
Key Duties and Responsibilities
- Deliver excellent customer service on all inbound and outbound calls
- Resolve customer queries and complaints efficiently
- Accurately capture and confirm customer orders as per daily schedules
- Inform customers about account status and order updates
- Promote Clover and Principal products by describing features and special offers
- Work collaboratively within the team to meet objectives
- Participate in team meetings and support team values
Benefits of the Learnership
- Earn a nationally recognized NQF qualification
- Gain real work experience in a professional call centre environment
- Develop skills in customer service, communication, and sales
- Enhance your employability with practical training and mentorship
How to Apply
If you meet the requirements and want to build a career in customer service, apply now for Clover’s Call Centre Learnership. Submit your application before 29 July 2025 and take the first step towards a rewarding job opportunity in South Africa.
Don’t miss this chance to join a leading company and gain valuable HR training and customer service experience. Apply today and grow your future with Clover.
