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| Varsity College Vacancies, IT, Midrand, Gauteng, Permanent, |
Senior ICT Support Job – ADvTECH Waterfall Campus
| Job Title: | Senior ICT Support |
|---|---|
| Company: | ADvTECH – IIE Varsity College |
| Location: | Midrand, Gauteng |
| Campus: | Waterfall Campus |
| Job Type: | Permanent |
| Experience Level: | Associate (2–3 years experience) |
| Industry: | Education Management |
| Functional Area: | Education / IT Support |
| Closing Date: | 15 June 2025 |
Job Description
ADvTECH’s IIE Varsity College Waterfall Campus is hiring a dedicated Senior ICT Support specialist. This is an exciting opportunity in a leading educational institution committed to academic excellence and ICT advancement.
Key Responsibilities
- Monitor and maintain LAN, WLAN, and WAN infrastructure daily.
- Install and configure servers and hardware when needed.
- Make sure that patching, updates, and other security procedures are followed.
- Liaise with external vendors for advanced support and troubleshooting.
- Handle escalated technical issues and maintain knowledge base articles.
- Oversee the campus ICT Service Desk and ensure proper support allocation.
- Mentor ICT support staff, coordinate their activities, and assist in interviews and appraisals.
Minimum Requirements
- Higher Certificate or equivalent (NQF Level 5) in A+/N+/MCSE/MCTIP (mandatory).
- Advanced Certificate or Diploma (NQF Level 6) in the same fields (advantageous).
- two to three years of experience working at a service desk or providing ICT support.
Competencies Needed
- Strong problem-solving and communication skills.
- Excellent time management and organizational abilities.
- Capacity to manage pressure and deliver consistently.
- Proven mentoring and leadership potential.
Working Hours
- Monday to Thursday: 07h00–16h00 or 10h00–19h00
- Friday: 08h00–17h00
- Saturday: 08h00–12h00
Salary
Competitive, based on qualifications and experience.
Application Instructions
Apply before 15 June 2025. Due to high application volumes, only shortlisted candidates will be contacted.
IIE MSA, IIE Vega, and IIE Varsity College are all equal opportunity employers. According to the Employment Equity Act, candidates from under-represented groups may be given preference.