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Fidelity ADT Hiring Call Centre Dispatch Agent Level 2 – Midrand Job Opportunity

Fidelity Vacancies,Call centre,Permanent,Midrand,Gauteng,
Fidelity Vacancies, Call centre, Permanent, Midrand, Gauteng,

Job Title: Technical Dispatch Agent Level 2
Closing Date: 04 July 2025
Job Type: Permanent
Job Reference: Not Specified
Industry: Security and Investigations
Location: Midrand, Gauteng
Salary: Not Specified

Join Fidelity Services Group as a Technical Dispatch Agent Level 2

Introduction

Fidelity Services Group is hiring a Technical Dispatch Agent Level 2 to join their Customer Contact Centre in Midrand, Gauteng. This role plays a key part in keeping service operations smooth and customers satisfied.

What the Job Is About

As a Technical Dispatch Agent Level 2, your main responsibility will be to book and schedule service calls, dispatch technicians, and follow up with clients to ensure timely resolutions. You will also help improve customer experiences and support the technical team with effective coordination.

Who Should Apply

This role is ideal for someone with a passion for customer service, great communication skills, and a knack for organization. If you’ve worked in a call centre or coordinated appointments before, this could be a great fit for you.

Skills Requirements

Key Responsibilities

What You Get in Return

How to Apply

Apply before 04 July 2025 through the official Fidelity Services Group careers page or relevant job listing platforms. Be sure to submit your updated CV and any relevant documentation.

Final Thoughts

This is more than just a call centre job. It’s a great opportunity to develop your career in a growing industry with Fidelity ADT. If you’re organized, customer-focused, and ready to make an impact—apply today.

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