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| Select One Careers, Call centre, Permanent, Admin, Gauteng, |
| Job Title: | Call Centre Agent |
|---|---|
| Closing Date: | July 25, 2025 |
| Job Type: | Permanent |
| Job Reference: | JHB000390 |
| Industry: | Admin, Office & Support |
| Location: | Gauteng, JHB – Northern Suburbs |
| Salary: | Not Specified |
Now Hiring: Call Centre Agents in Johannesburg – Apply Today!
Introduction
An exciting permanent opportunity is available for motivated individuals who have a passion for customer service. This Call Centre Agent role, based in Johannesburg’s Northern Suburbs, is perfect for people who enjoy providing solutions and ensuring excellent customer satisfaction.
What the Job Is About
As a Call Centre Agent, you’ll handle customer queries across voice, chat, email, or social media platforms. The goal is to resolve queries quickly, improve customer loyalty, and ensure a simply brilliant customer experience at every interaction. The role requires shift work and a dedication to quality service delivery.
Who Should Apply
This opportunity is ideal for candidates who:
- Hold a Matric / Grade 12 certificate (required)
- Have a relevant certificate or diploma (advantageous)
- Have at least 6 months of call centre, customer service, or BPO experience
- Can communicate fluently in English, both written and spoken
- Can work flexible, rotational shifts
Skills Requirements
Candidates should demonstrate:
- Experience in customer-facing roles (voice, chat, email, or social media)
- Strong communication and interpersonal skills
- Focus on customer satisfaction and issue resolution
- Ability to meet and exceed performance targets
Benefits
This role offers you the chance to:
- Secure permanent employment in a fast-paced support environment
- Gain ongoing experience in handling diverse customer needs
- Grow within a company focused on customer excellence
How to Apply
To apply, you must first complete the online assessment linked below. The assessment takes approximately 120 minutes and is required for your application to be considered:
Click here to take the Call Centre Assessment
Once completed, your profile will be saved in the company database. You might be contacted for future opportunities even if you are not chosen for this position.
Motivational Closing
If you’re a people person with a natural flair for problem-solving and service, don’t miss this opportunity to grow your career. Apply today and take the first step toward a rewarding role in customer support.