Call Centre Agent Jobs Open in KZN – Merchants Recruitment Hiring

Call Centre Agent Job Opportunity in Durban – Merchants Recruitment

Introduction

If you love helping people and enjoy working in fast-paced environments, this is your chance to build a meaningful career. Merchants Recruitment is hiring Call Centre Agents in Durban, KwaZulu-Natal. This role is perfect for friendly and professional individuals ready to make a difference.

What the Job Is About

AsYou will be the initial point of contact for clients as a call center agent.our role will involve solving problems, answering questions, and providing a great experience with every call. You will be part of a vibrant, supportive team that works on rotational shifts, including nights and weekends.

Who Should Apply

• Candidates with Matric (NQF Level 4)
• Individuals with at least 6 months’ experience in a call centre or customer service role (preferred)
• Applicants fluent in English, Zulu, Sotho and/or Afrikaans
• Positive, energetic people who love helping others
• People who can work flexible hours, including weekends and public holidays

Skills Requirements

• Clear and friendly communication skills
• Ability to multitask and resolve issues quickly
• Basic computer literacy and attention to detail
• Team player mindset
• Good listening and problem-solving abilities

Benefits

• Join a passionate and people-focused team
• Work in a dynamic, supportive environment
• Opportunity to grow your career in customer service
• Rotational shifts for work-life balance

How to Apply

If you meet the requirements and are ready to start or grow your career in customer service, apply now. This is a long-term contract opportunity with great team support and room to grow.

Motivational Closing

Start your journey in a role that values people, passion, and purpose. Join Merchants Recruitment as a Call Centre Agent and make every call count. Apply today and be part of a company that believes in service with heart!