 |
| Absa vacancies |
| Job Title: | Learnership Face-to-Face Financial Advisor |
|---|---|
| Location: | Sandton (Hybrid) |
| Job Type: | Full-time |
| Posted On: | 27 Days Ago |
| Requisition ID: | R-15970172 |
| Application Deadline: | January 17, 2025 |
| Company: | Absa |
Creating a brighter future for Africa, one story at a time.
With more than 100 years of history, we’re a local bank with global expertise. A career with us means joining an exciting growth journey to shape Africa’s future.
Job Details:
This is an opportunity for an unemployed learnership as a Face-to-Face Financial Advisor. The candidate must have completed a Diploma in finance. Having any Financial Planning qualifications or an RE5 certification will be an advantage. The learnership will begin on April 1, 2025, and will last for 12 months.
Job Responsibilities:
- Focus on Sales and Service Delivery (Supervision and Support):
- Ensure smooth sales activation, conversion, and fulfillment for both new and existing customers.
- Strengthen Customer Relationships:
- Offer personalized service to customers by building strong, consultative relationships to boost loyalty and generate business referrals.
- Credit and Fraud Referrals:
- Make sure all credit and fraud cases are looked into, solved, or passed on for further action.
- Finalizing Sales and Starting Sales:
- Use knowledge to ensure smooth sales fulfillment and timely reporting of customer sales-related issues.
- Customer Experience Management:
- Engage with different customer groups to improve the overall brand experience.
- Manage Transactional Activities:
- Follow the daily workforce plans and make adjustments as needed.
- Track and report on activities to provide accurate and timely updates.
- Create monthly reports that show trends and patterns.
- Risk and Governance:
- Follow all internal and external risk and governance rules, standards, and procedures.
- Report any related risks when needed.
- Compliance:
- Follow the NCA, FICA, and FAIS laws and regulations.